Customer “Service”

“Kendra”: I will be happy to answer your questions regarding AT&T services. I specialize in setting up new phone accounts and High Speed Internet service.

you (Gavin): Hello, having some trouble finding out what services would be available at ******, Sebastopol, CA 95472

you (Gavin): The “closely” matching results are in some cases about 120 miles away

“Kendra”: What services are you looking for?

[“I specialize in setting up new phone accounts and High Speed Internet service,” Those, of I wouldn’t be talking to you would I?]

you (Gavin): DSL without a standard POTS line

“Kendra”: The only way to place an order for the direct dsl is through customer service. What state do you live in?

[Right, the website I was on for placing an order was clearly fake. As for what state, lets see, ah yes I just told you that.]

you (Gavin): California

“Kendra”: The number for California is 1-866-593-0724

[I wonder what would happen if I said I didn’t have a phone, given you know, I’m trying to setup phone service.]

[So I tried that number and it didn’t work]


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